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Focus on Canada

VitalStatistics

Population: 34,132,000
Monetary unit: Canadian dollar (Can$)
Capital city: Ottawa
Major languages: English; French
Major religions: Christian 77.1%, of which Roman Catholic 43.2%, Protestant 28.3%, unspecified Christian 2.6%, Orthodox 1.7%, other Christian 1.3%; Muslim 2.0%; Jewish 1.1%; Hindu 1.0%; Buddhist 1.0%; Sikh 0.9%; nonreligious 16.5%; other 0.4%
Ethnic composition: -
Age breakdown: under 15, 17.0%; 15–29, 20.5%; 30–44, 21.9%; 45–59, 22.0%; 60–74, 12.2%; 75–84, 4.7%; 85 and over, 1.7%
Life expectancy: male 78.3 years; female 83.0 years
Education: Percentage of population age 25–64 having: less than complete secondary education 15.5%; complete secondary 23.9%; higher vocational 12.4%; some college/university 25.3%; bachelor’s degree 14.6%; beyond bachelor’s/master’s 7.5%; doctorate 0.8%
Urban/Rural split: urban 80.2%; rural 19.8%
Income per household (USD): -
Broadband internet users (%): -

Source: Encyclopedia Britannica

Introduction

Canada has the world’s tenth largest economy, built on vast natural resources, a highly developed service sector and extensive trade with the US. Its wealthy southern neighbour absorbs about three-quarters of Canadian exports each year.

Canada enjoyed solid economic growth from 1993 until 2007. Then the economy went into a sharp recession in the final months of 2008, and the Government posted its first fiscal deficit in 2009 after 12 years of surplus.

However, Canada’s banks have always been cautious and well capitalised, and so emerged strongly from the crisis. The Vancouver 2010 Winter Olympics thrust Canada into the global spotlight and provided a boost to tourism. So, Canada’s economy grew 3% in 2010, not a huge amount but far better than many other OECD countries.

“The Canadian economy has fared well and our agencies are busy,” reports Karen Dalton, Executive Director of the Canadian Public Relations Society (CPRS). “Much of the recent growth has been in social media. Ad revenues are falling as these budgets shift to social media, and this is squarely within the remit of PR.”

As in many countries, the industry is keen to drive up levels of professionalism, and to that end the CPRS has recently launched its ‘Pathways to the Profession’. This major new initiative will see it teaming up with educational institutions to deliver training, and in April it will launch the first ever PR certification programme.

Media

The country's two major national newspapers are The Globe and Mail, and the National Post. Industry insiders point in particular to The Globe and Mail, describing it as the national paper of record for politics and business, and the essential paper with which to reach elites and key influencers.

Public service broadcaster CBC is also influential across both TV and radio. Despite the large number of outlets aimed at the sizeable

French-speaking population, Canada’s regional and local media industry is shrinking. In recent years there has been a great deal of consolidation.

Around 80% of the population is online and around one in every two Canadians is a registered Facebook user. Proximity to the US means that localised digital content is less noticeable. Accordingly, sites such as Facebook, Twitter, YouTube and Flickr continue to hold sway.

Dalton says: “Go to any conference on PR and it’s the social media sessions that are the most packed. Twitter has emerged as a news source with journalists telling us they go there before doing anything else in the day. Nowadays media monitoring needs to be social media monitoring, and PR agencies are increasingly getting to grips with how to move beyond tactical social media campaigns into more strategic work.”

Major Brands

Canada's economy is founded on its vast natural resources, and this has provided many opportunities for the PR industry. Environmental issues are never far from the surface and the mining industry - which is centered on Toronto - has had to work hard to accommodate the interests of local communities. Similarly, the oil and gas industry, meanwhile, has faced significant environmental opposition to its exploitation of oil sand reserves.

In recent years Canada has emerged as a leader in telecommunications innovation. Most notably, Blackberry maker, Research in Motion (RIM), is Canadian. Following its three-day service outage in October 2011, RIM faced an enormous PR job to restore its reputation. Digital analytics companies such as DNA13 and Radian6 have also become important players in the Canadian economy.

Canada has a healthy list of iconic local brands

such as food major Maple Leaf Foods, coffee chain Tim Hortons and beer brands Molson and Labatt. Canada's banking brands are also well respected. Canada was one of the first to introduce austerity measures and so government spending on PR has fallen significantly.

Agencies

Dalton describes National PR as by far the largest agency in Canada. Founded in Montreal in the 1970s it has grown, mainly through acquisition, to 11 offices across Canada, and one in the UK.

She also mentions Energi PR, Environics, and Reputations. “The multinationals like Edelman and Hill & Knowlton are obviously well known here, but in terms of head count they’re relatively small,” she says.

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