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Focus on India

VitalStatistics

Population: 1,173,108,000
Monetary unit: Indian rupee (Re, plural Rs)
Capital city: New Delhi
Major languages: Hindi; English
Major religions: Hindu 72.04%; Muslim 12.26%, of which Sunni 8.06%, Shi(i 4.20%; Christian 6.81%, of which Independent 3.23%, Protestant 1.74%, Roman Catholic 1.62%, Orthodox 0.22%; traditional beliefs 3.83%; Sikh 1.87%; Buddhist 0.67%; Jain 0.51%; Baha)i 0.17%; Zoroastrian (Parsi) 0.02%; nonreligious 1.22%; atheist 0.17%; remainder 0.43%
Ethnic composition:
Age breakdown: under 15, 30.9%; 15–29, 26.9%; 30–44, 21.2%; 45–59, 13.1%; 60–74, 6.4%; 75–84, 1.3%; 85 and over, 0.2%
Life expectancy: male 63.0 years; female 67.0 years
Education: Percentage of population age 25 and over having: no formal schooling 48.1%; incomplete primary education 9.0%; complete primary 22.1%; secondary 13.7%; higher 7.1%
Urban/Rural split: urban 29.0%; rural 71.0%
Income per household (USD): -
Broadband internet users (%): -

Source: Encyclopedia Britannica

Introduction

India’s PR industry is growing fast. A 2011 survey of 500 Indian PR professionals by the Associated Chambers of Commerce and Industry of India, indicated that the sector was worth $6 billion in 2010, is growing at 32% a year and will be worth $10 billion by 2012.

That growth is driven by an economy that rampages forward while much of the rest of the world falters. It is now the tenth largest in the world and is growing by 8.5% a year. The ICCO World Report has classed India as a 'fast emerging market' and points to energy, healthcare, retail and telecoms as areas with particularly strong growth prospects.

Talent remains the critical commodity, with high turnover levels particularly evident among younger PROs. Pradeep Wadhwa, Head of Corporate Communications in India for PepsiCo, says: “PR firms have been slower than their advertising counterparts in creating centres of excellence. Most agencies need to invest in training talent in order to provide more value to their clients.”

He believes that the industry is maturing fast and needs to build the corresponding skills. “Companies face greater scrutiny from a growing and fragmented media, NGOs and the public.  At the same time almost every communication campaign today requires a 360 degree approach to reach a wide variety of audiences. Fortunately, many PR agencies have also realised this and are evolving into the kind of strategic communications consultants we need in India.”

Media

India has a vast media market. Wadhwa notes that the country is the second largest market for newspapers in the world and has close to 60 news channels in 16 languages which are are watched by 120 million households.

Furthermore, print readership levels are rising. The Times of India may be the world's bestselling English-language newspaper but its 13.3 million readers puts it well behind local-language titles such as Dainik Jagran and Dainik Bhaskar. The country's 26 states and 29 official languages mean that media, inevitably, are fragmented along regional lines.

Mint, a joint venture between the Wall Street Journal and HT Media, is an influential

business title. Politically, the India Today weekly magazine remains a key shaper of opinion. Another weekly - Tehelka - deserves special mention, for investigative abilities that once claimed the scalp of India's defence minister.

TV has seen explosive growth since Star TV became the country's first satellite offering in 1991. Public broadcaster Doordarshan continues to reach some 400 million people, but it is in the satellite space where rapid development is occurring. News channels - led by the likes of NDTV, CNN-IBN, TimesNow and Aaj Tak - have proliferated. Soaps and gameshows, meanwhile, make the country's

'GETV' channels particularly popular among female viewers and, correspondingly, consumer brands.

India has not rushed as enthusiastically as other countries to embrace the Internet. It has a penetration rate of just 8.5%[1], but Wadhwa believes that digital has a bright future. “Digital media is gaining huge traction with more than 25 million Facebook users,” he says. “YouTube has close to 687 million page views per month and Twitter is used by approx 3.14 million people. As more Indians get online and buy mobile phones this space will grow.”

Major Brands

India has no shortage of brands that display a sophisticated understanding of how to engage their audiences. The country's IT industry - led by the likes of Infosys and Wipro – have used PR to good effect in their efforts to conquer global markets over the past decade. Other key

spenders include major conglomerates such as Tata, Reliance and Bharti.

Social responsibility, say many observers, is particularly important for business in India. A good example is the e-Choupal rural initiative by conglomerate ITC, which connects farmers to global markets.


Wadhwa points to telecommunications giants such as Airtel and Nokia as the brands leading the way in PR. Next are automobile firms like Maruti, Hyundai and Hero MotoCorp. Electronics and durables are also important with LG, Sony and Samsung as the most visible brands in that category.

Agencies

According to the ASSOCHAM report the Indian Pr industry comprises around 2,000 agencies employing about 40,000 people.

Leading agencies include both big national and international players. Burson-Marsteller, Ketchum,

Edelman and Weber Shandwick lead amongst the global agencies while Perfect Relations, Vaishnavi and Ad Factors are major domestic agencies. Besides this, there are also agencies such as 20:20 AND Text 100 which focus on specific verticals.

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