RSS

Focus on New Zealand

VitalStatistics

Population: 4,369,000
Monetary unit: New Zealand dollar
Capital city: Wellington
Major languages: English; Maori
Major religions: Christian 51.1%, of which Anglican 13.3%, Roman Catholic 12.2%, Presbyterian 9.2%, Maori Christian 1.6%; Hindu 1.6%; Buddhist 1.3%; Muslim 1.0%; nonreligious 31.1%; unknown/other 13.9%
Ethnic composition: European 67.6%, of which NZ European 59.1%; Maori (local Polynesian) 14.6%; Asian 9.2%, of which Chinese 3.7%; other Pacific peoples (mostly other Polynesian) 6.9%; other 1.7%
Age breakdown: under 15, 20.7%; 15–29, 21.0%; 30–44, 20.6%; 45–59, 19.8%; 60–74, 12.1%; 75–84, 4.3%; 85 and over, 1.5%
Life expectancy: male 78.2 years; female 82.2 years
Education: Percentage of population ages 15 and over having: no formal schooling/incomplete primary education 26.8%; primary 9.0%; vocational 29.8%; secondary 15.0%; higher 19.4%. Literacy (2006): 89%
Urban/Rural split: urban 86.0%; rural 14.0%
Income per household (USD): -
Broadband internet users (%): -

Source: Encyclopedia Britannica

Introduction

New Zealand may be a well-off country – it has a GDP per capita similar to that of Spain - but, located 900 miles east of Australia and 600 miles south of Fiji and Tonga, it also is one of the most remote countries on Earth. With a population of just 4.4m it is also one of the smallest, and those working in its PR industry are acutely aware of these issues.

Bryony Hillness, Director of Communication & Brand Marketing, Strategy & Communications, New Zealand and Pacific Islands at Alcatel-Lucent, says: “Local brands that want to go global can find it difficult. We're so far away from major markets like the US and UK that it can be hard to influence their media.”

Similarly, Janeen Buchanan, New Zealand marketing manager at recruitment agency Hudson believes the size of the market is both a strength and a weakness of the New Zealand PR industry. She says: “The media industry here is relatively small, so provided you have good quality information to go to market with it is easier to get good coverage and have strong networks. As it is small the market can easily get over-saturated so you need to be timely with your launches and think carefully about who to approach.”

However, Hillness does not believe that either size or location is the greatest challenge New Zealand's PR industry faces. “The most significant development in PR in New Zealand in the past year has without doubt been the rise of social media,” she says. “All of a sudden the use of social media has grown significantly and so we need to manage online risk and reputation like never before.”

She adds: “Fortunately as an industry we tend to be nimble and responsive in this market. We are adept at delivering creative, out of the box ideas with limited budgets, so we have been well equipped to meet this new challenge.”

Media

Print media in New Zealand is fairly localised. The North Island has Auckland's New Zealand Herald and Wellington's The Dominion Post. The South Island has Canterbury's The Press – with its influential online version stuff.co.nz – as well as the Otago Daily Times.

On television there is state broadcaster Television New Zealand TV, which airs the influential Breakfast and One News, as well as TV3 news, which airs Firstline. Important radio stations include the ten in the MediaWorks stable and the state broadcaster Radio New Zealand.

For her part, Bryony at Alcatel-Lucent is keen on radio. “There is the perception that a story on one of our current affairs programmes means you have been successful,” she says. “However I’ve found that if you can get your brand or company onto talkback radio then the results are more immediate and more positive.”

Major Brands

After KFC's Double Down Burger had smashed sales records in North America, it launched in Australia in March 2011, and soon there was a Facebook group “Bring the KFC Double Down Burger to New Zealand” which by May, when the burger launched in New Zealand, had been liked by nearly 2,400 people. This, combined with criticism from nutritionists, put the burger in the headlines, and put the brand at the top of many lists for PR achievement in New Zealand.

 

In August and September 2011 with the world’s attention on the country during the build up to the Rugby World Cup sportswear retailer Rebel Sports scored a PR success by cutting the price of the replica All Blacks jersey, while manufacturer adidas refused to do the same.

Other brands that industry insiders mention are Air New Zealand, Toyota, American Express, Mastercard, Cadbury, Sony PlayStation and Tourism New Zealand.

Agencies

Moat global groups run their New Zealand operation out of Australia. Porter Novelli is the exception. Burson Marsteller and Hill & Knowlton have affiliates: Acumen Republic and JML Communications respectively.

Most agencies though are local and have fewer than 20 employees. Agencies to note include: Fresh PR, Wright Communications, Professional Public Relations, SweenyVesty, Pead PR, Senate Communications, Mango Communications, Spark, Carlin Valenti and Eleven PR.

Have we missed something? Click here to send us an update

PRWeek Global Thinktank sponsors